An introduction to the servqual model and its advantages and disadvantages

Introduction This chapter provides an overview regarding the SERVQUAL model, his advantages and disadvantages; accompanied by the parameters self-employed and dependent factors that constitute the model; and finalizing with a bottom line. Knowing the client s is the key to a successful customer support as the theory is to make, deliver and converse superior value. Customers are the most crucial people for any organization.

An introduction to the servqual model and its advantages and disadvantages

Main Body Paragraph 3 Opinion Sentence Explain opinion Sentence Explain or give example Conclusion Sentence 12 — Summary of main points Question 1 Sample Answer In some countries young people are encouraged to work or travel for a year between finishing high school and starting university studies.

Discuss the advantages and disadvantages for young people who decided to do this. Before embarking on college many young people are advised that a year working or travelling may be a good option. This essay will suggest that saving money is the biggest advantage of this and a reduced motivation to study is the primary disadvantage.

Third level education is very expensive and lots of students decide to work for 12 months and save up money before they begin their studies. This allows them to pay for their living costs, tuition fees and accommodation and focus on their studies, rather than struggle financially or have to get a part time job on top of their academic work.

This short term view can cause some to bypass university altogether and go straight into a job that is beneath their capabilities or may not offer the same prospects their future career might have done. In conclusion, taking a break from studies can be advantageous if it allows people to gather up savings, however, they should also be careful that it does not lead to disillusionment with education altogether.

Do the advantages of this outweigh the disadvantages? Some authorities think that it is more favorable for pupils to begin studying languages at primary school instead of secondary school. This essay will argue that the advantages of this outweigh the drawbacks.

The essay will first demonstrate that the earlier someone learns an additional language the more likely they are to master it and that it brings added cognitive benefits, followed by an analysis of how the primary disadvantage, namely confusion with their native tongue, is not valid.

The main reason to start kids off with foreign languages early is that this increases the likelihood they will achieve fluency in adulthood. That is to say that they will have far more years to perfect their skills and it will seem perfectly normal to speak bilingually.

Learning a second language also helps to improve overall cognitive abilities. A recent survey by Cambridge University found that children who studied a new language before the age of 5 were significantly more likely to score higher in Mathematics and Science.

Those opposed to this say that it causes the child to become confused between their mother tongue and the other language.

However, there is actually no evidence to support this view and children from bilingual families do just as well in both languages. My own son was brought up speaking both Vietnamese and English and outperforms most of his classmates in both. On balance, the fact that early foreign language learning leads to higher fluency and improved brain function clearly outweighs the flawed argument that it impairs uptake of native languages.

Discuss the advantages and disadvantages and give your own opinion. Information technology is becoming a ubiquitous part of learning.

This essay will show that this is a welcome development and can enhance educational practice. It will first suggest that the instant availability of huge amounts of information is the primary advantage, followed by a discussion of how it can sometimes lead to plagiarism.

The main benefit computers bring to learners is easy access to vast amounts resources. Learners were once limited to the books they had and the knowledge of their teacher, now they can learn about anything they choose at the touch of a button.

Google is a prime example, because it allows people to easily search for whatever they are looking for quickly and accurately.

One possible drawback is that using the internet to complete academic work can sometimes lead to pupils copying articles from the internet. As a result, students do not have to think about their tasks and learn very little.

Overall, it is a very positive development because most students will take advantage of the power of the information superhighway to enhance their studies, rather than using it to cheat. In conclusion, the web has provided a gateway to knowledge unlike anything seen before and although it can sometimes lead to a few taking the easy route and plagiarising, it is a very positive step in the evolution of education.

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IELTS Advantages and Disadvantages Essay Lesson

To keep up to date with more great posts like this, please visit our Facebook page. Click here to return to the homepageor click one of the links below to check out more great IELTS stuff.measured and outline various models of service quality and introduce the SERVQUAL model in particular.


We will discuss about its attributes and gaps, in what contexts has the model been used and the pros and cons when using this model in measuring service quality. Also, we discuss customer satisfaction and how it is been related service quality. Below are some of the main advantages and or reasons to use the SERVQUAL model to measure the level of customer satisfaction with an organization.

It can be used on a regular basis to track customer perceptions of service quality of a particular firm compared to its competitors.

Disadvantages – Q4U servqual analysis

An Introduction to the ServQual Model and Its Advantages and Disadvantages PAGES 1. WORDS View Full Essay.

An introduction to the servqual model and its advantages and disadvantages

More essays like this: servqual model, sq model, advantages, disadvantages. Not sure what I'd do without @Kibin - Alfredo Alvarez, student @ Miami University.

Exactly what I needed. servqual model, sq model, advantages. particular interest to study service quality and customer satisfaction in grocery stores and why we choose to use the SERVQUAL model for our research.

These will then lead us to clearly stating our research questions and research purpose in order to have a roadmap for . In order to benefit from the SERVQUAL model as much as possible, surveys should be repeated annually for the following reasons: SERVQUAL allows a yearly comparison regarding both, market rivals and company departments.

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